Privacy Policy

This privacy policy explains how CS Installs Ltd (“we”, “us”) collects and uses personal information when you contact us through this website or engage us for work.

Information we collect

When you email us at hello@csinstalls.co.uk we receive your name, email address and any details you choose to share about the work you'd like carried out. If we go on to quote or carry out work, we may also hold your phone number, address and a record of the work completed.

How we use it

We use your information only to respond to your enquiry, deliver the work you've asked us to do, invoice for that work, and provide warranty support afterwards. We do not sell your information and we do not share it with third parties for marketing.

How long we keep it

We keep enquiry emails for up to 12 months. Customer records relating to completed work are kept for as long as required by HMRC and to honour our workmanship guarantee.

Your rights

Under UK GDPR you can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it (subject to our legal obligations). Email hello@csinstalls.co.uk and we'll respond within 30 days.

Contact

CS Installs Ltd, Tunbridge Wells. Company number 16225044. Email hello@csinstalls.co.uk.